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Sony Camera Technical Support

Questions about Sony Cameras are supported by Sony Directly.  You can reach Sony Support representatives directly by dialing 1-800-222-7669.  Sony support representatives are available week days from 9am to 10pm  Time, and on weekends from 10:30am to 7:15pm.

Sony support may also be contacted here:
http://esupport.sony.com/US/p/select-system.pl?DIRECTOR=CONTACT